Last updated: June 2026

Privacy Policy

This policy explains how we collect, use, and protect your personal information in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and other applicable state statutes.

Data Controller

Calibre Labs LLC, operating under the trade name Pure Peptides, is the data controller responsible for your personal information. We are incorporated in the State of Wyoming and operate in the United States. For privacy enquiries, use the contact form on our Contact page. California residents may also submit requests to the California Privacy Protection Agency (cppa.ca.gov).

Information We Collect

Data collected directly from you or automatically when you use our site

Account informationName and email address provided during registration

Order informationDelivery address, order contents, and order history

Payment informationProcessed securely by our payment processor. We do not store card numbers, CVV codes, or full card details on our servers

CommunicationsMessages sent via our contact form and any email correspondence with our support team

Technical dataIP address, browser type, and page interaction data collected automatically when you visit the site

We collect only the data necessary to provide our service. We do not purchase or import data from third-party marketing lists, and we do not build advertising profiles from your browsing behavior.

How We Use Your Information

To process, fulfill, and communicate about your orders
To manage your account and authenticate your identity
To send order confirmations, dispatch notifications, and tracking information
To respond to enquiries submitted via our contact form
To improve our website, product range, and customer experience
To comply with legal obligations including US federal and state tax and accounting requirements
To detect and prevent fraudulent transactions

We process your personal information for legitimate business purposes including order fulfillment (contract performance), legal compliance, fraud prevention (legitimate interests), and where applicable, with your consent.

Data Sharing

We do not sell, rent, or share your personal information for cross-context behavioral advertising. We share data only with the following categories of service providers, and only to the extent necessary to fulfill your order or operate our service:

Payment Processing

Payment processing. Our payment processor handles transactions on our behalf under their own privacy policy. We do not receive or store your card details.

Shipping Partner

Order delivery. Your name and delivery address are shared with USPS to dispatch your order.

Hosting & Infrastructure

Our website and database are hosted on US-based cloud infrastructure with appropriate data processing agreements in place.

We do not transfer your personal information internationally except where required to fulfill your order and subject to appropriate safeguards.

Cookies

We use essential cookies only. These are required for the website to function and cannot be disabled without affecting core features such as your shopping basket and account session.

Cookies we use

Session authentication cookie
Shopping basket state
CSRF protection token

Cookies we do not use

Advertising or retargeting cookies
Third-party analytics tracking
Social media tracking pixels

Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. The following general retention periods apply:

Order records and associated personal data7 years (US federal and state tax and accounting requirements)

Account informationFor the duration of account activity, plus 12 months after last login

Contact form submissions12 months from the date of submission

Technical logs (IP addresses, access logs)90 days

You may request deletion of your account and associated data at any time by contacting us. We will respond to deletion requests within 45 days, subject to any legal retention obligations.

Your Privacy Rights

Rights available under US privacy law, including CCPA/CPRA for California residents

Right to know

Request disclosure of the personal information we have collected, its sources, purposes, and any third parties it has been shared with

Right to access

Request a copy of the specific personal information we hold about you

Right to delete

Request deletion of your personal information, subject to legal retention requirements

Right to correct

Ask us to correct inaccurate personal information we hold about you (California residents — CPRA)

Right to opt-out

We do not sell or share your personal information for cross-context behavioral advertising — this right is exercised by default

Right to non-discrimination

We will not discriminate against you for exercising any of your privacy rights

Right to limit sensitive data use

Limit our use or disclosure of your sensitive personal information to what is necessary to provide our service (California residents — CPRA)

To exercise any of these rights, contact us using the form on our Contact page. We will respond to verified requests within 45 days. In some cases we may need to verify your identity before fulfilling a request. We will not discriminate against you for exercising your privacy rights.

Contact & Complaints

For any privacy enquiry or to exercise your rights, contact us via the Contact page. We aim to respond to all privacy-related requests within 5 business days and resolve them within 45 days.

California residents not satisfied with our response may contact the California Privacy Protection Agency. All US consumers may also file a complaint with the Federal Trade Commission:

Federal Trade Commission (FTC)

ftc.gov/complaint

Questions about your data?

Contact us with any privacy questions or to exercise your rights. We respond to all privacy enquiries within 5 business days.